Setup and Installation for the Zebra Receipt/Label Printer Model # GC420d
Peninsula Mac Thermal Driver Zebra for Mac. Printing labels with a thermal label printer is much more efficient than an inkjet or laser. The Peninsula Mac OSX thermal printer driver. The Zebra ZD410 label printer connects directly to your Mac computer with a USB cable and allows you to print labels for your items. Setting up your Zebra ZD410 involves the following steps: Con.
*NOTE - This printer does not install on Mac computers.
**NOTE - If you are using the Zebra LP2844 or LP2824 printer, please see the following article here.
1. Upon plugging the Zebra printer in, the computer may prompt you to download and install its own driver. If this driver is the GC420d (EPL) driver, you MUST change this driver to the GC420d driver (name should not include EPL).
To change the driver to the GC420d:
Go to the printer on your Computer - Devices/Printers.
Right click on the printer and choose Printer Properties.
Go to the Advanced tab.
In the Drop down for Driver find the GC420d (without the EPL)
If it is not listed, choose New Driver.
Select the ZDesigner GC420d driver
Choose OK.
2. The following setting must be changed in the Design Manager software if you are printing labels using the Zebra printer. Go to G/L - Company Information window - Inventory tab. The Use Label Printer box must be checked if you are printing labels to the Zebra printer.
3. The following setting must be changed in the Design Manager software if you are printing receipts using the Zebra printer. Go to G/L - Company Information window -A/R/Showroom tab. The Use Receipt Printer box must be checked if you are printing receipts to the Zebra printer.
4. Printer Configuration: Please see below for the proper settings needed to print Receipts or Labels. These settings can be changed in the Start menu of your Windows operating system by selecting Printers and Devices.
*Some versions of Windows do not have a default paper size and therefore the Setup button will need to be used every time labels are printed. If the computer that is used to print the labels is also used for other printing then make sure that the correct printer is selected the next time you print a non-label document.
5. Important: Always print a couple of Design Manager test labels and then test them using the Bar Code Scanner before printing a large run of labels.
Receipt Printing configuration
Inside your computer, not Design Manager, Go to the Printer (Devices and Printers).
Right click on the Printer and Choose Printer Preferences - Options tab.
- Use the following settings for Receipt paper:
- Set Speed to 2 (or 3)
Set Paper Size to Width 4.00 x Height 4.00
Set Paper Format to Inch and Portrait
Be sure that the rotate180 degrees box is checked as well
4. Go to the Advanced Setup tab
Set Operation Mode to Tear Off
Set Media Type Thermal Direct
Set Tracking Mode to Continuous
Click OK.
Once complete, be sure to right click on the Printer again and choose Printer Properties - choose to Print a Test Page.
Print a test POS Invoice receipt in Design Manager.
*NOTE: If the receipt is printing off center (left/right) make the following change:
Go back to the Printing Preferences - Options tab.
Under the Unprintable Area, change Left: to 0.25.
After making these changes, Click OK.
Once complete, be sure to right click on the Printer again and choose Printer Properties - choose to Print a Test Page.
After the test is complete, go back into Design Manager and print another receipt. If still off center, make further changes and tests to the unprintable area settings until it centers.
Label Printing configuration
Inside your computer, not Design Manager, Go to the Printer (Devices and Printers).
Right click on the Printer and Choose Printer Preferences - Options tab.
Use the following settings for printing Labels:
Set Speed to 2 (or 3)
Set Paper Size to Width 2.25 x Height 2.00
Set Paper Format to Inch and Portrait
4. Go to the Advanced Setup tab
- Select the box for Use Printer Settings at the top left
- Click OK.
- Once Complete be sure to right click on the Printer again and choose Printer Properties - choose to Print a Test Page.
*NOTE: If the label is off center (left/right) make the following change:
Go back to the Printing Preferences - Advanced Setup.
Deselect the Use Printer Setting box.
Change the Adjustment - Left Position (-.05) Be sure to use a negative sign.
After making these changes, Click OK. Once complete, be sure to right click on the Printer again and choose Printer Properties - choose to Print a Test Page.
*NOTE: If the top is printing too close to the edge, make the following change:
Go back to the Printing Preferences - Advanced Setup.
Deselect the Use Printer Setting box.
Change the Adjustment - Top to 0.05 inch (this is a positive value)
After making these changes, Click OK. Once complete, be sure to right click on the Printer again and choose Printer Properties - choose to Print a Test Page.
***IMPORTANT NOTE: To switch from Receipt printing to Label printing or vice versa using the same printer, you must reset the Printer's Factory default settings by following the steps below, EVERY TIME you switch. We highly suggest 2 separate printers if this is an often occurrence.***
Change the paper in the printer to the proper type you will use; Label or Receipt paper.
Press and HOLD the Feed (circular) button on the front of the Printer, itself, for several seconds, until it flashes the Green status LED light 4 times in sequence. ***Note: the LED light will flash once, the first time, then two times on the second flash, three times on the third flash and finally four times on the fourth flash. After the fourth flash, release the button.
Approximately 4 inches of paper will feed out for Labels. Approximately 3 feet of paper for Receipt paper will feed. Allow the printer to feed the paper and stop on its own.
Next, calibrate the printer to set the media type (paper type).
Press and HOLD the Feed (circular) button on the front of the Printer, itself, for a few seconds, until it flashes the Green status LED light 2 times in sequence. ***Note: the LED light will flash once, the first time, then two times on the second flash. After the second flash, release the button.
The printer will feed 2 labels, or another 3 feet of receipt paper. Allow the printer to feed the paper and stop on its own.
Now set the Printer defaults for the proper size and media type as per the Instructions for Receipt or Label Configuration.
Right click on the Zebra printer and select Properties.
Select Printing Preferences and make the appropriate changes to the settings according to the configurations listed on this page. Click Ok to save the changes and completely exit out of the Printers and Faxes window. The settings will be sent to the printer upon exiting that screen.
Now open up the Printers and Faxes window again, load the printer with the proper paper and click on Print Test Page to make sure the new settings were initiated.
Zebra Label Printing Machine
ADDITIONAL NOTE: If your Label is not printing the proper bar code, make sure that the Code 39 Digits bar code font is installed on the computer doing the printing (this font file can be found in the Design Manager directory) or is installed by the Design Manager installation. To check, look for Code 39 Digits under Control Panel, Fonts.
To install this font, click here.
The instructions below will help you through the process of installing a UPS Thermal Printer.
This document contains:
Before Installing the UPS Thermal Printer
UPS.com supports printing to several makes and models of thermal printers. To make sure you are using a compliant printer, please select the link below.
For Windows® Internet Explorer: The following steps should be followed when setting up your thermal label printer for printing labels for UPS Internet or CampusShip shipping from a Windows PC:
- Download and install the UPS thermal printer drivers
- Enable the UPS Printer Applet
- Set your browser's pop-up blocker to accept pop-up windows from ups.com. UPS Internet Shipping and CampusShip use pop-up windows to display labels for printing
For Mac® users or Windows Google Chrome users: The following steps should be followed when setting-up your thermal label printer for printing labels for UPS Internet or CampusShip shipping from a Mac:
- Install your thermal printer.
- Enable the UPS Printer Applet.
- Set your browser's pop-up blocker to accept pop-up windows from ups.com. UPS Internet Shipping and CampusShip use pop-up windows to display labels for printing.
Installing the UPS Thermal Printer Driver with Windows
If using a Windows® operating system to print with an Eltron or Zebra thermal printer you must install the drivers provided below; the driver provided with your printer will not work with UPS Internet Shipping or CampusShip. If you are using a different thermal printer, use the drivers that came with your printer and do not install the UPS Thermal Printer Drivers.
Note: Do not plug your printer into the computer until instructed to do so below.
The following instructions will help you download and install the UPS Thermal Printer drivers to your selected directory.
- Turn off the printer.
- Select the Download the UPS Thermal Printer Drivers link below.
- You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
| Window | Action |
|---|---|
| File Download - Security Warning (typically with Run, Save, and Cancel buttons) | Select Run |
| Unknown Publisher Security Warning, 'Are you sure you want to run this software?' | Select Run |
- Select target C: drivers. Otherwise, the files save to the temporary directory by default.
- Select Unzip to extract the files. Once files are extracted, select the appropriate buttons to close the window.
- Right-click the Start menu and choose Explore or Open Windows Explorer, then navigate to C:Drivers UPS_5_1_7_certified_w10 and double-click the file setup.exe to start the Installation Utility.
- You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
| Window | Action |
|---|---|
| User Account | Select Yes |
| Zebra Printer Driver Installation | Select Install Zebra Printer |
- You will be prompted to choose your printer model from a list.
- Click Next after choosing your printer model.
- You may see one or more of the following windows based on your operating system and security settings; take the action listed for each window:
| Window | Action |
|---|---|
| Choose printer port | Select your port and click Next or Finish Note: Zebra ZP 450 printers are supplied with a USB printer cable, so you should choose an available USB port, for example USB001 if it is available |
| Confirm Printer Name | Do not change name; click Next |
| Printer Driver Found | Choose Update the driver and click Next |
| Windows Security | Choose Install this driver software anyway |
| Program Compatibility Assistant | Choose This program installed correctly |
- Connect the printer to your computer and turn on the printer power; wait for the green light to turn on indicating the printer is ready.
- The thermal printer is now installed; set up your thermal printer using the instructions in the printer guide.
- If the Found New Hardware wizard appears; click Cancel and do not install the software.
- See below for instructions to use the UPS Printer Applet.
Download the UPS Thermal Printer Driver
| Download Tool | |||
|---|---|---|---|
| File Name | File Format | File Size | Download |
| Zebra File Format: File Size:11.3MB Download: | 11.3MB | ||
| Bixolon for Windows File Format: File Size:8MB Download: | 8MB | ||
| Bixolon for Mac File Format: File Size:3.6MB Download: | 3.6MB | ||
Zebra Shipping Label Printers
Installing your Thermal Printer on a Mac
The UPS Thermal printer applet supports printing to a thermal printer from your Mac if it meets the following requirements:
MAC Thermal Printer Installation
- Connect your Thermal Printer to your MAC using the USB cable
- Turn on the Thermal Printer so the light on top is a steady green
- Download the UPS Thermal Printer Installation package from this link
- Double click the UPS Thermal Printing-3.0.0.dmg package
- Drag the UPS Thermal Printing.app into the Applications folder
- Open the Launch Pad and click the UPS Thermal Printing.app to run the application
It is possible the application will be require MAC security settings to be updated if the application is rejected. In order to resolve this issue:
- Open System Preferences
- Open Security & Privacy
- Select the General tab
- At the bottom, the blocked application will appear
- Select ‘Anywhere’
- At the prompts, click Approve, Allow, or Run
It is possible the CUPS MAC printer setup interface may not load. In order to load the interface manually, open any browser and type localhost:631 in the address bar:
- The default browser will open with the MAC CUPS Printer Install interface
- Review the installed printers
- Click the Administration tab
- Click the Add Printer button
- Select your thermal printer from the 'Local Printers' section
- Click the Continue button
- Remove any pre-populated content, and complete the fields.
- Enter Printer “Name”
- Example “ZP450”
- Enter Description
- Example “Thermal Printer”
- Enter Location
- Example “Office, Mac1”
- Document location name for future reference.
- Click Continue again on the next screen
- Click the Select Another Make/Manufacturer button
- Continue to the next step
- Select Raw as the 'Make'
- Click Continue
- Select Raw Queue(en) as the 'Model'
- Click Add Printer
- Select Set Default Options
- System should display 'the printer default options have been set successfully'
- Next, follow the instructions below to add Class
Instructions for adding Class
- Click the Administration tab
- Click the Add Class Button
- Remove pre-populated content (if any), and complete the fields.
- Enter a Class “Name.” (Do not enter the PRINTER name. The PRINTER and CLASS name are case-sensitive.)
- For example: ZebraClass
- Enter a CLASS “Description.”
- For example: Zebra Printer Class
Note: Do NOT use the words Eltron or UPS in the Class “Name” or “Description” fields.
- Enter a CLASS “Location.”
We recommend the CLASS Location name matches the PRINTER Location name.
- For example: Mac1
- Select the printer from the Member’s list.
- Click the Add Class button.
- A confirmation window will briefly appear, followed by the “Administration” window
Set the UPS Thermal Printing application to start on login
- Select 'System Preferences' from the Apple menu
- Select 'Users & Groups' and select the 'Login Items' tab
- Click the '+' symbol to add an application
- Select the UPS Thermal Printing.app and click 'Add'
NOTE: Once the application is added you may close this window
Using the UPS Thermal Printing app in Chrome, Firefox, and Opera
- Log into 'ups.com'
- Print a Thermal Label
Using the UPS Thermal Printing app in Safari
- Log into 'ups.com'
- Try to print a Thermal Label
- If the 'Missing Plugin' message appears
- Click 'Missing Plugin'
- Click 'More Info' to view the 'Java Download for OS X'
- Click 'Agree and Start Free Download'
- Select the jre.dmg file and install Java
Setting Preferences in Safari
Zebra Printer Mac Address
- Select “Preferences” from the Safari menu
- Select “Websites” from the menu bar
- Select “Java” in the Plugin section on the left navigation bar
- Select “ups.com” in the “Configured Websites” window on the right
- Hold down the “Option” key and click the drop down arrow next to “ups.com”
- Uncheck “Run in Safe Mode”
- If prompted with a message to 'trust ups.com to run 'Java' select 'Trust'
- If, upon printing a label, a security risk pop-up message pops up, click the checkbox to accept the Terms and Conditions and select 'Run'
Printing using the UPS Thermal Printer Applet
The UPS Thermal printer applet supports printing to any supported thermal printer model from any browser or operating system. To use the applet you must have a current version of Java installed on your PC. You can check your version at http://www.java.com.
Using the UPS Thermal Printer Applet
- Install the UPS Thermal Printer Driver using steps previously provided on this page
- Use thermal printer to print labels
- Use thermal printer to print receipts
- Click Print a Sample Label
The 'Do you want to run this application?' window will appear - Click the 'Do not show this again for apps from the publisher and language above.' checkbox
- Click 'Run'
- The 'Allow access to the following application form' window will appear. Click the 'Do not show this again for this app and website' checkbox. Click 'OK.'
- The 'Applet has requested access to the printer' window will appear. Click the 'Always allow this applet to access the printer' checkbox. Click 'OK.'
- Allow a few moments for the printer selection to appear in the Print Label window. Select your printer name. The label will print.
The first time you print a label, you may see one or more of the following windows. Take the action listed in the table below:
| Window | Action |
|---|---|
| Digital Signature | Click 'Always trust content from this publisher' |
| Java Add-on | Click Enable |
| Security | Click Enable, then Run |
Troubleshooting:
- If no label popup window appears, make sure popups from ups.com are allowed by your browser.
- If you do not have the most recent version of Java, no label will print. To install an updated version of Java, go to www.java.com.
- If you have the correct version of Java, clear your browser's temporary internet files and try again.
Color Labels For Zebra Printer
UPS Thermal Printing with Chrome (ver. 45 and above) and Certain Other Browsers
If you receive a message stating your browser does not support this function, try the following alternative method:
Windows Users: Run the installer (link below), which will place the UPS Thermal Printer App in the Startup folder so that it will run automatically each time you start your machine.
Labels For Zebra Label Printer
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